Regulatory & Operational Compliance
Compliance assessments, process reviews, corrective action plans, and training across advertising, sales, F&I, and service operations — delivered as consulting, not legal advice.
Cybersecurity & Data Protection
Protect customer information and keep the store operating.
Risk assessments, access controls, endpoint and network security, and practical support for implementing the safeguards expected of dealerships that handle customer financial information.
Overview
What this service covers
Dealerships collect and store sensitive customer information in the ordinary course of selling and financing vehicles. That makes them a target, and it brings obligations under the FTC Safeguards Rule for businesses that handle customer financial information.
ReDealer helps dealerships put practical security controls in place and keep them working. We assess where you stand, prioritize what matters, implement the technical measures, and coordinate with the vendors who hold or access your data.
Common problems we address
- No current, written view of where customer information lives and who can reach it.
- Shared logins and accounts that remain active after employees leave.
- Multifactor authentication applied to some systems but not others.
- Uncertainty about what the dealership's vendors do to protect its data.
- No rehearsed plan for a ransomware event or suspected breach.
- Security documentation that exists on paper but does not match daily practice.
Scope
Scope of services
Engagements are scoped to the dealership. These are the areas we most often cover.
Cybersecurity risk assessments
A structured review of systems, data, access, and practices that identifies risks and ranks them by likelihood and impact.
Identity and access management
Individual accounts, role-based access, periodic access reviews, and prompt deprovisioning across dealership systems.
Multifactor authentication
Planning and rollout of MFA across email, remote access, and the systems that hold customer information.
Endpoint and network security
Endpoint protection, patching, network segmentation, firewall policy, and secure remote access.
Backup and disaster recovery
Backups designed to withstand ransomware, with defined recovery objectives and periodic restoration tests.
Incident response preparation
A written response plan, defined roles, contact lists, and tabletop exercises so the first hours of an incident are not improvised.
Vendor security coordination
Working with your service providers to understand their access to your data and to gather the information you need for oversight.
FTC Safeguards Rule implementation support
Help implementing and documenting the administrative and technical elements of an information security program, in coordination with your designated qualified individual and counsel.
Engagements
Typical engagement scenarios
Establishing a baseline
You are not certain where the dealership stands and want an assessment with a prioritized, realistic remediation plan.
Closing known gaps
An audit, insurer questionnaire, or internal review identified deficiencies and you need them addressed and documented.
Securing a newly acquired store
You are taking over an environment you did not build and need to bring it to your standard quickly.
What to expect operationally
- A current understanding of risk, ranked so effort goes where it counts.
- Tighter control over who can access customer and financial data.
- Reduced exposure to common attacks such as phishing and credential theft.
- A recovery capability that has been tested.
- Documentation that reflects what the dealership actually does.
Outcomes depend on each dealership's systems, vendors, and starting point. We define scope and expectations with you before work begins.
ReDealer provides technical and operational security services. We do not provide legal advice or legal certification, and no security program can guarantee compliance or eliminate risk. Dealerships should consult qualified counsel regarding their specific regulatory obligations.
Related
Related services
Managed IT & Infrastructure
Network administration, user support, monitoring, and hardware management designed around how sales, service, parts, and the business office actually work.
Vendor & Technology Management
Vendor evaluation, contract and pricing analysis, implementation coordination, and ongoing oversight of the technology providers a dealership depends on.
Let's Build a Better-Connected Dealership.
Tell us about your dealership, acquisition, or operational challenges. We'll help identify the right starting point.